Privacy Policy
Last Updated: [2/26/25]
Imaginary BikeWorks LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website and services. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
Personal Identifiers: Name, email address, phone number, mailing address.
Device and Usage Information: IP address, browser type, operating system, referring URLs, and interaction data.
Payment Information: We process payments through third-party providers (e.g., PayPal, Square, Stripe). We do not store full payment details on our servers.
Marketing and Communications Data: Preferences for receiving communications from us.
Social Media Data: If you interact with us through social media platforms, we may collect data as allowed by your settings on those platforms.
2. How We Use Your Information
We use your personal data to:
Provide, operate, and improve our website and services.
Process transactions and fulfill orders.
Communicate with you about your account, orders, and updates.
Send promotional offers and marketing communications (if you opt-in).
Prevent fraud, enforce our terms, and ensure security.
Comply with legal obligations.
3. Who We Share Your Information With
We do not sell your personal information. However, we may share your data with:
Service Providers: Third-party companies that help us operate our business (e.g., payment processors, analytics providers, email services).
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of a merger, sale, or acquisition of our business.
SMS Consent: SMS consent is not shared with third parties for marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. You can manage cookie settings through your browser.
Use of Google Analytics
We use Google Analytics to analyze website traffic and user interactions. Google Analytics may collect data such as your IP address, browser type, and pages visited. We have enabled IP anonymization to enhance privacy. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
5. Payment Processing
We use third-party payment processors such as PayPal, Square, and Stripe to handle transactions securely. These providers maintain their own privacy policies governing how they handle payment data. We do not store full payment details on our servers.
6. Messaging Terms & Conditions
By opting into SMS from a web form or other medium, you agree to receive SMS messages from Imaginary BikeWorks. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications.
Message frequency varies.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.imaginarybikeworks.com/.
See our full privacy policy at https://www.imaginarybikeworks.com/privacy-policy.
Visit https://www.imaginarybikeworks.com/privacy-policy for our Privacy Policy and https://www.imaginarybikeworks.com/terms-of-service for Terms of Service.
7. Data Retention & Security
We retain your data for as long as necessary to fulfill the purposes outlined in this policy. We implement security measures to protect your data, but no method of transmission over the internet is 100% secure.
8. Your Rights & Choices
Depending on your location, you may have rights to:
Access, update, or delete your data.
Opt out of marketing communications.
Restrict or object to certain data processing.
CCPA Compliance (For California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to request access to, deletion of, and information about how we handle your personal data. We do not sell personal data. To exercise your rights, contact us at [Insert Contact Info].
GDPR Compliance (For EU Residents)
Under the General Data Protection Regulation (GDPR), you have the right to access, correct, or delete your data, restrict processing, and request data portability. To exercise these rights, contact us at [Insert Contact Info].
9. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
10. Policy Updates & Accessibility
We may update this policy from time to time. Any changes will be posted on this page with the updated revision date. This policy is linked in our website footer and on relevant forms.
11. Contact Us
By visiting this page on our website: https://www.imaginarybikeworks.com/contact